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Privacy Policy

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We receive, collect and archive the information you add to our website or provide to us in any other way. Additionally, we collect the IP address used to connect your computer to the Internet, login data, email address, password, computer and internet information, and purchase history. We may use tools to measure and collect navigation information, including page response time, total visit time on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication), payment details (including credit card information), comments, feedback, recommendations and personal profile. 

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When you carry out a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will only be used for the specific actions mentioned below.

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  1. Provide and operate the Services;

  2. Provide our users with ongoing customer assistance and technical support;

  3. Being able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  4. Create aggregate statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

  5. Comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on firewall-secured servers.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you about your account, to help resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts, for surveys or questionnaires, for news about our company, or to any other reason that it is necessary to revise our contract in accordance with local laws. To do this, we may contact you via email, telephone, text messages and mail.

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If you no longer want your personal information to be collected by us, please contact us viacontato@rsgbrasil.com.br or send us a letter to:

Rua Cardeal Arcoverde 1749, Block B, 9th floor

Zip code - 05407-002

Pinheiros - São Paulo - SP - Brazil

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We have the right to modify this Privacy Policy at any time, so please check back regularly. Changes and clarifications will be immediately put into effect after the change on our website. If we make material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it. 

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If you would like to: access, correct or delete any information we have collected about you, please feel free to contact us at

contato@rsgbrasil.com.br or contact us through

Rua Cardeal Arcoverde 1749, Block B, 9th floor

Zip code - 05407-002

Pinheiros - São Paulo - SP - Brazil

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